Quality & Environment
   
 

International Management Systems
   
 
When Central Govt. declared its liberalization policy in 1991, dairy co-operative sector also opened to all. To meet the global challenges, Sumul started the process of implementing Total Quality Management System (TQM) in the year 1996 for overall organizational improvement and to be more cost effective under the guidance of Eicher Consultancy. All the employee of the organization were trained on the three basic principles of TQM i.e. Total Employee Involvement, Total Waste Elimination and Total Quality Control. As a result small improvements in cost saving and quality improvement start taking place with active involvement of employee in ‘KAIZEN’, ‘QUALITY CIRCLES’ AND ‘SMALL GROUP ACTIVITY’.

In continuation with TQM, Sumul felt the need of implementing ‘Total Productive Maintenance’ (TPM) in order to improve productivity and enhance quality. TPM implementation started in the year 1999 and the journey continued till 2002.

Sumul being a customer focused organization, marched a step further and in the year 2000 Sumul framed ‘Quality Policy’ and documented and implemented ‘Quality Management System’ and HACCP i.e. food safety principles and got certified for international standards ISO 9002: 1994 and HACCP by ‘Quality Assurance Services’ (QAS) associated with JAS-ANZ an Australia based certification body accredited by International Accreditation Forum. The motto behind this was to supply good and safe quality of milk and milk products consistently.

Sumul believes in continual improvement and go ahead for up gradation of the Quality Management System along with HACCP in line with the up graded international standard i.e. ISO 9001:2000 and certified for the same standard in the year 2002.

Gujarat Co-operative Milk Marketing Federation Limited, Anand (GCMMFL) is a marketing body engaged in export of milk products manufactured by member dairies of GCMMFL where Sumul Dairy is one of them. Export of Milk products requires stringent quality control & Inspection norms as per international standards. Sumul Dairy is approved by Export Inspection Council of India to export products of international quality standards.

Continual Improvement – The Journey continues to satisfy our esteemed customers.

 
The Quality Policy More Detail
 
Food Safety Policy More Detail
International Organization for Standardization (ISO) formally framed the Food Safety Management System i.e. ISO 22000:2005. Sumul being a food (Milk & Milk product) manufacturing organization didn’t take time to implement this management system and certified for ISO 22000:2005, Food Safety Management System in the year 2008.
 
The Environmental Policy More Detail
Sumul equally concerned with environment and the emerging environmental issues like Global Warming, Ozone Layer Depletion, acid rain etc.. Organization as part of social responsibility thought of making people aware of environment and so decided to implement ‘Environmental Management System as per ISO 14001:1996 international standard. ‘Environmental Policy’ was framed and management system was documented and implemented in the organization and certified for the same standard in the year 2002 by ‘Quality Assurance Services’. The motto behind the implementation of this management system was to preserve the environment by optimizing the use of vital natural resources like water, electricity, fuel and prevent pollution. Sumul up graded with environmental management system as per ISO 14001:2004 and certified in the year 2006.
 
The Quality Policy forSumul Dan Factory More Detail
Sumul Dan Factory, a unit of Sumul Dairy is engaged in manufacturing and distribution of cattle feed to our village co-operative society. Quality Management system was also implemented as per international standard and certified for ISO 9002:1994 in the year 2001. The quality management system was further up graded as per ISO 9001:2000 in the year 2003.
 
The Quality Policy for Village district co-operative societies More Detail
Surat District Co-operative Milk Producers’ Union Ltd. abbreviated as ‘SUMUL’ is an union of District Milk producers’ co-operative societies formed to produce and collect milk and finally supply it to Sumul Dairy. To ensure quality & safety of milk and milk products manufactured by Sumul Dairy, improvement in raw milk quality is essential. Sumul is conducting clean milk production program and also felt the need of implementing quality management system in village district co-operative societies as per international standard. As a result initially 6 milk producers’ co-operative societies were certified for ISO 9001:2000 out of which two are from tribal region of the district.